Conflict Resolution

Conflict is not a Contest

Do you see an argument as a competition with a winner and a loser? Isn’t it funny how that momentary victory leaves you feeling worse than before? If you’ve ever had that nagging feeling that there’s a better way of resolving differences, this program is for you.

Conflict is just a part of life. It can happen with family, friends, co-workers, bosses or someone you just met on the street. We all think differently, so conflict is natural and eventually is going to happen.

Using everyday situations, you’ll explore the emotions behind the conflict, practice active listening and two-way communication. Grow to see conflict as an opportunity to resolve differences making everyone a winner. With practical tools at your side, your confidence will grow with each resolution.